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0800 Numbers |
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An 0800 Freephone number not only enables your customers to reach you at no cost to them, it also enhances your professional image and projects an impression of a larger enterprise. BT RingCentral gives you complete control over how calls to your 0800 number routed to yours or your team members’ phones. |
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0844 Numbers |
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0844 number is assigned to your business for life. There is no cost to you when calls are answered on a landline phone or BT RingCentral Call Controller. Your customers pay 4p (inc VAT) per minute at all times for calls from the BT network (1). BT RingCentral gives you complete control over how calls to your 0844 number routed to yours or your team members’ phones. |
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Voicemail with Email Delivery |
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You get professional greetings, multiple delivery options and alerts. Pick up voicemail in emails or in your online account and play over your PC speakers — or pick up by phone. |
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Internet Fax |
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Send and receive faxes by email and online in a snap — even from Microsoft Office and your smart phone. You can use your main 0800 or 0844 number for both voice calls and faxes. In addition, you will receive a second 0800 or 0844 dedicated fax number at no extra cost. You’ll also get free fax software to electronically sign and edit faxes. You can use free minutes included with your account to send and receive as many as 1000 pages per month (according to your service plan). |
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Auto-Attendant and Extensions |
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Create a business class phone system with extensions for your employees and departments. Welcome your callers with a custom IVR auto attendant: "Welcome to My Company. Push 1 for Sales, 2 for Service, 3 for company directory..." |
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Dial-by-name Directory |
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Improve your big business image with a company Dial-by-Name Directory. Auto-generated, the directory provides a list of departments and employees to callers, who can dial by first or last name. |
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In-Queue Music and Messages |
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Reflect your business brand through the music and messages you play to callers-on-hold. And while you have their attention, why not make a service announcement? Learn how you can also play recorded messages to callers on hold. |
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Call Diversion with FindMe |
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Callers who dialed your Freefone or local number are routed to your phones — for instance, you can direct them to your cell, home and office phones. You can also direct calls to employees, partners and departments around the country. And with PSTN transfer, you can transfer calls in progress between your landline and your mobile. |
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Call Management |
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The RingCentral service provides rich call management features including Call Screening, Call Transfer, Call Waiting, Caller Display, Call Hold, Call Blocking, and Click-to-Call. |
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Time of day Routing and Answering Rules |
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Direct callers to voicemail, extensions and alternate phone numbers based on date and time, date range, and callers' phone number as well as the number they dial (if you have more than one). |
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Call Screening |
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Our Auto-Attendant calls you first before connecting a call, and announces the caller’s name; it then gives you options: accept, reject or send it to voicemail. |
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Desktop Call Controller |
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Manage your calls online, in real time. Included with your subscription is a call management tool called Call Controller, which displays caller's phone number and gives you clickable options: accept, reject, send the caller to voicemail or send an instant voice message. |
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Call Logs |
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A record of your calls and faxes is stored in your Web-based account. You’ll see who called, the phone number, and the date, time, length and result of the transaction. You can search for a call you received a year ago. |
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RingMe Click-to-Call from the Web |
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Drive more traffic to your sales phones with RingMe, an embedded button for your Web site and email signatures. Visitors can reach a live customer service representative with a click of a mouse. RingMe is available to all plan subscribers at no additional cost. |
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Outlook Integration |
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A record of your calls and faxes is stored in your Web-based account. You’ll see who called, the phone number, and the date, time, length and result of the transaction. You can search for a call you received a year ago. |
| 1 - Calls charged 4p (inc VAT) per minute on the BT network. Mobile and other network costs may vary. |
