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IVR Auto-Attendant and Extensions
"Welcome to My Company. Push 1 for Sales, 2 for Service, 3 for company directory..."

BT RingCentral gives your company the appearance of a FTSE 100 with a custom, professionally recorded IVR menus and  greetings. The Auto-Attendant finds you or your team anywhere based on extensions, departments, business hours and other routing criteria that you define. Ring office, mobile or home phone numbers, play an announcement and take a voicemail. With up to 50 separate extensions (more can be ordered as warranted), the choice is yours. And with the included BT RingCentral Call Controller, you can even answer calls using your PC.
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Included Features
0800 Numbers
0844 Numbers
Auto-Attendant & Extensions
In-Queue Music & Messages
Internet Fax
Voicemail with email delivery
Call Diversion
Call Management
Desktop Call Controller
Click-to-Call from the Web
Outlook Integration
Reports and Call Statistics
View More Features
Appear like a larger business

The Auto-Attendant presents callers with corporate announcements and a menu of accessible departments and employees. Programmed with advanced features, the Auto-Attendant makes your small business sound more professional.
 
Unify your entire team
Link mobile employees and satellite offices through one telephone number and phone system via extensions. Make it look like you all work in one office.
Polish your image
An auto-generated company Dial-by-Name Directory impresses callers with a list of departments and employees who can be reached by first or last name.
Reinforce your brand
Reflect your brand through the music and messages you play to callers on hold. In-queue music and messages lets you choose from ready-made default recordings and music or your own recordings.